JetBaz Privacy Policy – How We Protect Your Data in Pakistan

JetBaz ("we", "us", "our") operates the online gaming and betting platform accessible at jetbaz.click. For the purposes of this Privacy Policy, JetBaz is the data controller — meaning we determine why and how your personal information is collected and processed. If you have any questions about this policy or how your data is handled, you can reach our privacy team at support@jetbaz.click.

This policy applies to all personal data collected through jetbaz.click, including data collected during account registration, deposit and withdrawal processing, gameplay, customer support interactions, and marketing communications. By registering a JetBaz account, you acknowledge that you have read and understood this Privacy Policy.

JetBaz collects personal data through several distinct channels. We only collect information that is genuinely necessary for the purpose it is being collected for — we do not collect data speculatively or "just in case" it might be useful later. The categories of data we collect and examples of each are set out below.

How data reaches us

• Directly from you: Information you provide when completing the registration form, submitting KYC documents, contacting support, or updating your account settings.
• From payment partners: Transaction confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card processors. We receive only what is necessary to confirm payment status — we never receive your full wallet credentials or card numbers.
• Automatically during platform use: Technical data about how you interact with jetbaz.click, including pages visited, session duration, device type, IP address and browser. This is collected via server logs and first-party cookies.
• Via the Refer a Friend programme: If someone refers you to JetBaz, we receive your mobile number or email from the referring member for the sole purpose of attributing the referral bonus. This data is not used for any other purpose.

Every piece of data JetBaz holds about you is used for a defined, specific purpose. We do not process personal data in ways that are incompatible with the original purpose for which it was collected. The table below sets out our key processing activities and the reason for each.

JetBaz does not use your personal data to make fully automated decisions that have a significant legal or financial impact on you without human review. Our fraud detection systems may flag accounts for review automatically, but all resulting actions — account suspension, bonus adjustments, withdrawal holds — are reviewed by a human member of the JetBaz team before being applied.

JetBaz processes your personal data only when there is a valid reason to do so. The primary legal bases on which we rely are set out below. Where we rely on your consent — for example, for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

• Contractual necessity: Processing required to operate your JetBaz account, process your deposits and withdrawals, and deliver the services you signed up for. Without this processing, we cannot provide the platform to you.
• Legitimate interests: Processing carried out for fraud prevention, security monitoring, platform improvement, and responsible gaming oversight. We balance these interests against your privacy rights before relying on this basis.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML requirements and responses to lawful requests from relevant authorities.
• Consent: Where you have explicitly opted in to receive marketing communications from JetBaz. You can unsubscribe at any time via the link in any marketing email or by contacting support.

JetBaz does not sell, rent, trade or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. We are clear about this because we know it matters to our members. The only situations in which your data is shared with third parties are:

• Payment service providers: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT processors and Visa/Mastercard — strictly for the purpose of processing your deposits and withdrawals. These partners have their own privacy policies and are required to handle your data in accordance with applicable financial regulations.
• Game software providers: Pragmatic Play, Evolution Gaming, NetEnt and others may receive anonymised session identifiers for the purpose of delivering game content. No personally identifiable information is transmitted to game providers.
• Identity verification providers: Where KYC verification is conducted using third-party services, your identity documents may be processed by that provider. These providers operate under strict data processing agreements with JetBaz and are not permitted to use your data for any other purpose.
• Legal and regulatory authorities: JetBaz may be required by law to disclose account information to relevant government authorities, law enforcement agencies, or regulatory bodies. We will provide only the minimum information necessary to comply with any lawful request.
• Business transfers: In the event of a merger, acquisition or sale of JetBaz assets, your data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer that materially affects your privacy rights.

JetBaz uses cookies and similar technologies to operate the platform, maintain your login session, and understand how members interact with the site. We do not use third-party advertising cookies or cross-site tracking technologies. The cookies we use fall into three categories:

• Essential cookies: Required for the platform to function. These include your session cookie (keeps you logged in), security tokens, and language preference storage. You cannot opt out of essential cookies while using JetBaz — without them the platform will not work correctly.
• Analytics cookies: Used to understand which pages are visited, how long sessions last, and where members encounter difficulties. This data is aggregated and anonymised — it is used only to improve the JetBaz platform and is never tied back to individual accounts for any other purpose.
• Preference cookies: Store your platform preferences such as display settings and notification preferences. These are optional and removing them will revert your preferences to defaults on your next visit.

You can manage cookies through your browser settings. Most browsers allow you to view, delete and block cookies from specific sites. Note that blocking essential cookies will prevent you from logging in to your JetBaz account. Blocking analytics or preference cookies will not affect your ability to use the platform but may reduce the quality of your experience.

Protecting your personal and financial data is one of JetBaz's most important operational responsibilities. We implement a layered security approach combining technical, organisational, and procedural controls to ensure that your data is protected against unauthorised access, disclosure, alteration and destruction.

• Encryption in transit: All data transmitted between your browser or mobile device and JetBaz servers is encrypted using TLS 1.2 or higher. The padlock icon in your browser address bar confirms this is active during your session.
• Encryption at rest: Sensitive personal data stored on JetBaz servers — including identity documents uploaded for KYC — is encrypted at rest using AES-256 encryption.
• Payment data isolation: Full payment credentials (card numbers, mobile wallet PINs) are never stored on JetBaz servers. Payment processing is handled directly by our regulated payment partners in isolated, compliant environments.
• Access controls: Access to personal data within JetBaz is restricted on a strict need-to-know basis. Staff members can only access the data categories necessary for their specific role. All access is logged and audited.
• Breach response: In the event of a data breach that creates a risk to your rights, JetBaz will notify affected members promptly with details of what occurred, what data was affected, and what steps we are taking. We maintain an incident response plan that is reviewed annually.

JetBaz keeps your personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable legal obligations. The following retention periods apply to the main categories of data we hold:

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be associated with your identity. If you close your JetBaz account, your data is retained for the applicable periods above in accordance with legal requirements — it is not immediately purged upon account closure.

As a JetBaz member you have a set of rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of them, contact us at support@jetbaz.click with the subject line "Privacy Request" and a description of what you are requesting. We will respond within 30 days.

JetBaz operates a strict 18+ policy. The platform is not directed at persons under the age of 18 and we do not knowingly collect personal data from minors. Registration on JetBaz requires confirmation that you are 18 or older, and age verification may be requested at any time as part of our KYC process.

If we become aware that personal data has been submitted by or on behalf of a person under 18, that account will be immediately closed, all balances will be forfeited, and the associated personal data will be deleted from our systems within 72 hours. If you believe a minor has accessed JetBaz using your payment methods or device, please contact us immediately at support@jetbaz.click so we can investigate and close the account without delay.

JetBaz sends marketing communications — bonus offers, tournament announcements, VIP Club updates, and promotional emails — only to members who have opted in to receive them. Opt-in is captured at registration and can be updated at any time in your account notification settings.

• If you opt in, we may contact you via SMS to your registered mobile number, email to your registered address, or in-platform notification. We will not use all three channels for the same message unless it is time-sensitive, such as a deposit bonus expiry reminder.
• You can opt out of marketing communications at any time by clicking the unsubscribe link at the bottom of any marketing email, by replying STOP to any SMS, or by visiting your account notification settings. Opt-out requests are processed within 48 hours.
• Opting out of marketing does not affect transactional communications — we will still send you emails and SMS relating to your account security, deposit confirmations, withdrawal notifications, and support responses regardless of your marketing preferences.

JetBaz may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the way our platform operates. When we make changes, the "Last Updated" date at the top of this page will be revised. For material changes — particularly those that significantly affect how your data is used or your privacy rights — we will send a notification to your registered email address at least 14 days before the change takes effect.

Minor clarifications and formatting updates that do not alter the substance of our data practices may be made without advance notice. We recommend bookmarking this page and reviewing it periodically. Continuing to use JetBaz after a revised policy takes effect constitutes your acceptance of the updated terms.

If you have a question about this Privacy Policy, want to exercise a data right, or have a concern about how JetBaz handles your personal data, please reach out through any of the following channels:

• Email: support@jetbaz.click — use subject line "Privacy Request" for data rights queries. Standard response within 72 hours, privacy requests handled within 30 days.
• Live Chat: Available 24/7 from within your logged-in JetBaz account for general privacy queries and to initiate a formal request.
• VIP Members: Gold, Platinum and Diamond members can raise privacy concerns directly with their dedicated account manager for expedited handling.